We recognise the importance of embracing digital innovation to respond to changing demands and we are always seeking ways to evolve and enhance the user experience for our athletes.
As part of our digital strategy we ran a trial during 2019/20 to send out digital athlete registration membership packs by email and also gave athletes the option to opt-out of receiving physical registration packs. This trial proved successful so when our new affiliation year starts on the 1st April 2020, we will be sending out all registration packs to athletes in digital form, via email, rather than sending printed packs.
The new digital registration packs will benefit athletes by:
- enabling them to have key information, including their digital registration card with unique registration number (URN), at their fingertips. The digital pack can be viewed on desktop computer but is also optimised for use on tablet and mobile devices, meaning athletes can access information when on-the-go.
- allowing athletes to save their digital registration card to their desktop, tablet or phone meaning they can easily access their URN details at the click of a button.
- faster delivery of registration packs (within 48 hours of registration) and we are also able to update the content of the packs throughout the year, meaning new or re-registering athletes will be supplied with the most up-to-date information and partner offers.
England Athletics is committed to sustainable practices as an organisation and limiting our paper printing not only reduces our carbon footprint but also helps us to relocate funds to support our members. We will also be reducing waste as a number of physical packs are returned to us each year when athlete postal address details have not been updated or are incorrect.
Important information for athletes:
If you are being registered by your club as an England Athletics member for the first time, please make sure that you have provided your club with your email address. Your club will then upload your details and this email address will be used to send you your digital registration pack. If we do not receive an email address then you will not receive your pack.
If you are an existing member and are renewing membership, please ensure that your club has the most up-to-date email address for you. Please also login to your member profile via the myAthletics portal to check your email address is up-to-date ASAP.
Important information for clubs:
When submitting new athlete registrations, clubs must ensure that they provide a correct email address for each athlete being registered.
Club membership secretaries are responsible for making sure that their athletes are registered with England Athletics. This can be done through the club management area of the myAthletics portal which Membership Secretaries have access to. Through the portal, clubs can send payment requests to their members, pay fees online or manually mark athletes as paid to ensure their registration status is up to date.
If you have any queries about the digital registration packs then please contact Member Services on email@example.com
England Athletics Member Services