Help us shape the future of Club Member Experience

Are you an athlete or runner who is a member of a club? Our Club Member Experience survey is now open, and by completing it, you're helping us enhance the overall club experience and support club volunteers.

We'd love your feedback on what you think works well at your club and what you think could be improved. This will help us to understand how we can better support clubs.

You can help us gain meaningful insight into the experiences of athletes and runners within clubs. This will enable us to identify and showcase areas of club life that are working well and positively impacting club members, and to highlight areas requiring our support to ensure all clubs can provide a safe, inclusive, and engaging environment.

The Club Member Experience survey is here to support clubs moving forward so we can support our affiliated clubs to be the best that they can be for their members.

The survey should take no longer than 5-10 minutes to complete and your responses will be completely anonymous.

Plus, all respondents will have the chance to enter our prize draw for a chance to win one of four £25 SportsShoes.com vouchers from our partners at SportsShoes! Details of how to enter are at the end of the survey.

This new survey links in to our strategic plan, with athletes and runners at the heart - creating opportunities, enhancing experiences, and powering potential.

We are always looking for the best ways to support our affiliated clubs - find out more about the Club Support work we do every month here.